Analyst, Technical Writer - Pune

#Ciena is Hiring


  • You will create and maintain user documentation for Blue Planet products.

General  Activities:

  • Write, maintain, and improve customer documentation

  • Supplement documentation with relevant graphics and examples

  • Work with minimal direction toward predetermined goals, and be able to quickly become proficient with new tools and software

Collaboration with stakeholders

  • You will interact with developers and customers to identify and close gaps in documentation.

  • You’ll participate in our learning community, recognize trends and topics of interest, and create content that meets the needs of our customers.

Areas of impact

  • You’ll be integral to the success of our customers.


  • Excellent writing, editing, grammar, and verbal communication skills and a strong attention to detail

  • Experience writing for external audiences, and aptitude with both technical documentation and training guides

  • Ability to plan, schedule, and be flexible while meeting tight deadlines

  • BA/BS degree or equivalent practical experience

  • 3 years experience planning and writing customer-focused documentation for software audiences

  • Ability to meet tight deadlines with multiple deliverables

  • Great communication skills

  • Nice to have: Familiarity and comfort with Git, Markdown, and other documentation tools

Apply Here:

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