#VMware is Hiring
Job Role & Responsibility
Daily support of overall webstore maintenance, updates and testing
Supports eCommerce case queues; resolve and respond to as needed.
In-depth, end-to-end testing of any site enhancements, product additions, promotions or any other site modification(s).
Support coupon/promotional code program (create, modify, test, track)
Support the maintenance of HTML-based email notifications
Support Online Renewal Notification email/upsell program
Performs quality audits to ensure all products and product data appearing on the website is present, relevant and accurate.
Troubleshoots reported web store problems, resolves or escalates to support entity as needed. Identify possible solutions to management.
Communicates with Design team to ensure banners on site are up-to-date and relevant; supports site banner updates as needed.
Engages Translations Team to get sales copy translated into required languages.
Supports the execution of product discounts, bundles and promotions
Supports promotional calendar by readying sites with promotional content and pricing. Testing fully before launch.
1+ years’ experience supporting the administration of an eCommerce site; Magento a plus
1+ years’ working knowledge of order/payment management systems; Digital River experience a plus
Strong attention to detail, and excellent communication skills (both written and verbal).
Self-starter with the ability to independently prioritize and manage multiple tasks/projects concurrently; is process-oriented and exhibits organizational skills.
Possess a technical aptitude and analytical mindset with problem-solving skills; comfortable learning data analysis tools.
An appreciation for creating great digital customer experiences based on best practices and trends.
Strong interpersonal skills and the ability to work with individuals across all organizational levels required
Strong project management skills
Basic understanding of Google Analytics and SEO best practices
Bachelor's degree in Business, Digital, Marketing, Computer Science or related field.
Experience working with global teams and external development vendors
Proficient in Excel. Familiarity with modern database and information system technologies is a plus
Apply Here: https://bit.ly/34jZ7v9