Operations Analyst (Intern) - Bangalore

#Cisco is Hiring

Who You Are

  • Typically requires 3-5 years related customer operations or incident management experience.

  • Ability to work as a team member in a cross-functional matrix environment.

  • Strong critical thinking and decision-making skills.

  • Business Communication skills.

  • Have basic knowledge of excel and reporting.

  • Good Customer handling and escalation management.

  • Be a passionate relationship manager.

  • Focused and seeing things through from start to finish.

  • Persistent in approach and must be good at continuously following up with different teams to get the job done.

  • The requirement is for 2021/22 passout only.

Desired Skills

  • Understanding of Cisco product and solutions.

  • CCNA or equivalent technical/networking knowledge.

  • ITIL v3 foundation.

more details: https://bit.ly/2DtgsXf

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